## Table of Contents

- [Screenshot: Troubleshooting](#screenshot-troubleshooting)
- [The screenshot is blank, incomplete, or too early](#the-screenshot-is-blank-incomplete-or-too-early)
  - [CLI Microlink API example](#cli-microlink-api-example)
  - [cURL Microlink API example](#curl-microlink-api-example)
  - [JavaScript Microlink API example](#javascript-microlink-api-example)
  - [Python Microlink API example](#python-microlink-api-example)
  - [Ruby Microlink API example](#ruby-microlink-api-example)
  - [PHP Microlink API example](#php-microlink-api-example)
  - [Golang Microlink API example](#golang-microlink-api-example)
- [The screenshot shows the wrong part of the page](#the-screenshot-shows-the-wrong-part-of-the-page)
- [Overlay errors](#overlay-errors)
- [Still stuck](#still-stuck)
- [Back to guides](#back-to-guides)

---

[API](https://microlink.io/docs/api/getting-started/overview)

[GUIDES](https://microlink.io/docs/guides) [MQL](https://microlink.io/docs/mql/getting-started/overview) [SDK](https://microlink.io/docs/sdk/getting-started/overview) [CARDS](https://microlink.io/docs/cards/getting-started/overview)

API GUIDES MQL SDK CARDS

Getting Started

[Overview](https://microlink.io/docs/guides)

[What is Microlink](https://microlink.io/docs/guides/what-is-microlink)

[Screenshot](https://microlink.io/docs/guides/screenshot)

[Customizing output](https://microlink.io/docs/guides/screenshot/customizing-output)

[Browser settings](https://microlink.io/docs/guides/screenshot/browser-settings)

[Page interaction](https://microlink.io/docs/guides/screenshot/page-interaction)

[Delivery and embedding](https://microlink.io/docs/guides/screenshot/embedding)

[Caching and performance](https://microlink.io/docs/guides/screenshot/caching-and-performance)

[Private pages](https://microlink.io/docs/guides/screenshot/private-pages)

[Troubleshooting](https://microlink.io/docs/guides/screenshot/troubleshooting)

[Data extraction](https://microlink.io/docs/guides/data-extraction)

[Defining rules](https://microlink.io/docs/guides/data-extraction/defining-rules)

[Page preparation](https://microlink.io/docs/guides/data-extraction/page-preparation)

[Delivery and response shaping](https://microlink.io/docs/guides/data-extraction/delivery-and-response)

[Caching and performance](https://microlink.io/docs/guides/data-extraction/caching-and-performance)

[Private pages](https://microlink.io/docs/guides/data-extraction/private-pages)

[Troubleshooting](https://microlink.io/docs/guides/data-extraction/troubleshooting)

[Embed](https://microlink.io/docs/guides/embed)

[SDK](https://microlink.io/docs/guides/embed/sdk)

[Iframe parameter](https://microlink.io/docs/guides/embed/iframe)

[Custom HTML/CSS](https://microlink.io/docs/guides/embed/metadata-api)

[Custom previews with AI](https://microlink.io/docs/guides/embed/custom-previews-with-ai)

[Caching and performance](https://microlink.io/docs/guides/embed/caching-and-performance)

[Private pages and proxy](https://microlink.io/docs/guides/embed/private-pages-and-proxy)

[Troubleshooting](https://microlink.io/docs/guides/embed/troubleshooting)

[Markdown](https://microlink.io/docs/guides/markdown)

[Choosing scope](https://microlink.io/docs/guides/markdown/choosing-scope)

[Delivery and response shaping](https://microlink.io/docs/guides/markdown/delivery-and-response)

[Function](https://microlink.io/docs/guides/function)

[Writing functions](https://microlink.io/docs/guides/function/writing-functions)

[Browser interaction](https://microlink.io/docs/guides/function/browser-interaction)

[Profiling and performance](https://microlink.io/docs/guides/function/profiling-and-performance)

[Troubleshooting](https://microlink.io/docs/guides/function/troubleshooting)

[PDF](https://microlink.io/docs/guides/pdf)

[Page size and layout](https://microlink.io/docs/guides/pdf/page-size-and-layout)

[Page preparation](https://microlink.io/docs/guides/pdf/page-preparation)

[Delivery and embedding](https://microlink.io/docs/guides/pdf/embedding)

[Caching and performance](https://microlink.io/docs/guides/pdf/caching-and-performance)

[Private pages](https://microlink.io/docs/guides/pdf/private-pages)

[Troubleshooting](https://microlink.io/docs/guides/pdf/troubleshooting)

[Metadata](https://microlink.io/docs/guides/metadata)

[Choosing fields](https://microlink.io/docs/guides/metadata/choosing-fields)

[Extending results](https://microlink.io/docs/guides/metadata/extending-results)

[Delivery and response shaping](https://microlink.io/docs/guides/metadata/delivery-and-response)

[Page preparation](https://microlink.io/docs/guides/metadata/page-preparation)

[Caching and performance](https://microlink.io/docs/guides/metadata/caching-and-performance)

[Private pages](https://microlink.io/docs/guides/metadata/private-pages)

[Troubleshooting](https://microlink.io/docs/guides/metadata/troubleshooting)

[Insights](https://microlink.io/docs/guides/insights)

[Technology detection](https://microlink.io/docs/guides/insights/technology-detection)

[Lighthouse reports](https://microlink.io/docs/guides/insights/lighthouse-reports)

[Caching and performance](https://microlink.io/docs/guides/insights/caching-and-performance)

[Troubleshooting](https://microlink.io/docs/guides/insights/troubleshooting)

[Common patterns](https://microlink.io/docs/guides/common/caching)

[Caching patterns](https://microlink.io/docs/guides/common/caching)

[Private pages](https://microlink.io/docs/guides/common/private-pages)

[Proxy](https://microlink.io/docs/guides/common/proxy)

[Troubleshooting](https://microlink.io/docs/guides/common/troubleshooting)

[Production patterns](https://microlink.io/docs/guides/common/production-patterns)

API GUIDES MQL SDK CARDS

Getting Started

[Overview](https://microlink.io/docs/guides)

[What is Microlink](https://microlink.io/docs/guides/what-is-microlink)

[Screenshot](https://microlink.io/docs/guides/screenshot)

[Customizing output](https://microlink.io/docs/guides/screenshot/customizing-output)

[Browser settings](https://microlink.io/docs/guides/screenshot/browser-settings)

[Page interaction](https://microlink.io/docs/guides/screenshot/page-interaction)

[Delivery and embedding](https://microlink.io/docs/guides/screenshot/embedding)

[Caching and performance](https://microlink.io/docs/guides/screenshot/caching-and-performance)

[Private pages](https://microlink.io/docs/guides/screenshot/private-pages)

[Troubleshooting](https://microlink.io/docs/guides/screenshot/troubleshooting)

[Data extraction](https://microlink.io/docs/guides/data-extraction)

[Defining rules](https://microlink.io/docs/guides/data-extraction/defining-rules)

[Page preparation](https://microlink.io/docs/guides/data-extraction/page-preparation)

[Delivery and response shaping](https://microlink.io/docs/guides/data-extraction/delivery-and-response)

[Caching and performance](https://microlink.io/docs/guides/data-extraction/caching-and-performance)

[Private pages](https://microlink.io/docs/guides/data-extraction/private-pages)

[Troubleshooting](https://microlink.io/docs/guides/data-extraction/troubleshooting)

[Embed](https://microlink.io/docs/guides/embed)

[SDK](https://microlink.io/docs/guides/embed/sdk)

[Iframe parameter](https://microlink.io/docs/guides/embed/iframe)

[Custom HTML/CSS](https://microlink.io/docs/guides/embed/metadata-api)

[Custom previews with AI](https://microlink.io/docs/guides/embed/custom-previews-with-ai)

[Caching and performance](https://microlink.io/docs/guides/embed/caching-and-performance)

[Private pages and proxy](https://microlink.io/docs/guides/embed/private-pages-and-proxy)

[Troubleshooting](https://microlink.io/docs/guides/embed/troubleshooting)

[Markdown](https://microlink.io/docs/guides/markdown)

[Choosing scope](https://microlink.io/docs/guides/markdown/choosing-scope)

[Delivery and response shaping](https://microlink.io/docs/guides/markdown/delivery-and-response)

[Function](https://microlink.io/docs/guides/function)

[Writing functions](https://microlink.io/docs/guides/function/writing-functions)

[Browser interaction](https://microlink.io/docs/guides/function/browser-interaction)

[Profiling and performance](https://microlink.io/docs/guides/function/profiling-and-performance)

[Troubleshooting](https://microlink.io/docs/guides/function/troubleshooting)

[PDF](https://microlink.io/docs/guides/pdf)

[Page size and layout](https://microlink.io/docs/guides/pdf/page-size-and-layout)

[Page preparation](https://microlink.io/docs/guides/pdf/page-preparation)

[Delivery and embedding](https://microlink.io/docs/guides/pdf/embedding)

[Caching and performance](https://microlink.io/docs/guides/pdf/caching-and-performance)

[Private pages](https://microlink.io/docs/guides/pdf/private-pages)

[Troubleshooting](https://microlink.io/docs/guides/pdf/troubleshooting)

[Metadata](https://microlink.io/docs/guides/metadata)

[Choosing fields](https://microlink.io/docs/guides/metadata/choosing-fields)

[Extending results](https://microlink.io/docs/guides/metadata/extending-results)

[Delivery and response shaping](https://microlink.io/docs/guides/metadata/delivery-and-response)

[Page preparation](https://microlink.io/docs/guides/metadata/page-preparation)

[Caching and performance](https://microlink.io/docs/guides/metadata/caching-and-performance)

[Private pages](https://microlink.io/docs/guides/metadata/private-pages)

[Troubleshooting](https://microlink.io/docs/guides/metadata/troubleshooting)

[Insights](https://microlink.io/docs/guides/insights)

[Technology detection](https://microlink.io/docs/guides/insights/technology-detection)

[Lighthouse reports](https://microlink.io/docs/guides/insights/lighthouse-reports)

[Caching and performance](https://microlink.io/docs/guides/insights/caching-and-performance)

[Troubleshooting](https://microlink.io/docs/guides/insights/troubleshooting)

[Common patterns](https://microlink.io/docs/guides/common/caching)

[Caching patterns](https://microlink.io/docs/guides/common/caching)

[Private pages](https://microlink.io/docs/guides/common/private-pages)

[Proxy](https://microlink.io/docs/guides/common/proxy)

[Troubleshooting](https://microlink.io/docs/guides/common/troubleshooting)

[Production patterns](https://microlink.io/docs/guides/common/production-patterns)

## Screenshot: Troubleshooting

[Copy for LLM](https://microlink.io/docs/guides/screenshot/troubleshooting.md "Copy content for LLM")

\|

[View as Markdown](https://microlink.io/docs/guides/screenshot/troubleshooting.md "View content as Markdown")

When a screenshot looks wrong, the cause is usually one of five things: the page was not ready yet, the wrong area was captured, the request ran out of time, the site blocked automation, or the request used the wrong auth or plan setup.

For timeouts, blocked sites, auth/plan errors, and debug headers that apply to all workflows, see [common troubleshooting](https://microlink.io/docs/guides/common/troubleshooting).

## The screenshot is blank, incomplete, or too early

Start with a fast navigation event, then wait for the exact piece of content you care about:

The following examples show how to use the Microlink API with CLI, cURL, JavaScript, Python, Ruby, PHP & Golang, targeting 'https://dev.to' URL with 'screenshot', 'meta', 'waitUntil' & 'waitForSelector' API parameters:

### CLI Microlink API example

```bash
microlink https://dev.to&screenshot&waitUntil=domcontentloaded&waitForSelector=h1
```

### cURL Microlink API example

```bash
curl -G "https://api.microlink.io" \
  -d "url=https://dev.to" \
  -d "screenshot=true" \
  -d "meta=false" \
  -d "waitUntil=domcontentloaded" \
  -d "waitForSelector=h1"
```

### JavaScript Microlink API example

```javascript
import mql from '@microlink/mql'

const { data } = await mql('https://dev.to', {
  screenshot: true,
  meta: false,
  waitUntil: "domcontentloaded",
  waitForSelector: "h1"
})
```

### Python Microlink API example

```python
import requests

url = "https://api.microlink.io/"

querystring = {
    "url": "https://dev.to",
    "screenshot": "true",
    "meta": "false",
    "waitUntil": "domcontentloaded",
    "waitForSelector": "h1"
}

response = requests.get(url, params=querystring)

print(response.json())
```

### Ruby Microlink API example

```ruby
require 'uri'
require 'net/http'

base_url = "https://api.microlink.io/"

params = {
  url: "https://dev.to",
  screenshot: "true",
  meta: "false",
  waitUntil: "domcontentloaded",
  waitForSelector: "h1"
}

uri = URI(base_url)
uri.query = URI.encode_www_form(params)

http = Net::HTTP.new(uri.host, uri.port)
http.use_ssl = true

request = Net::HTTP::Get.new(uri)
response = http.request(request)

puts response.body
```

### PHP Microlink API example

```php
<?php

$baseUrl = "https://api.microlink.io/";

$params = [
    "url" => "https://dev.to",
    "screenshot" => "true",
    "meta" => "false",
    "waitUntil" => "domcontentloaded",
    "waitForSelector" => "h1"
];

$query = http_build_query($params);
$url = $baseUrl . '?' . $query;

$curl = curl_init();

curl_setopt_array($curl, [
    CURLOPT_URL => $url,
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_ENCODING => "",
    CURLOPT_MAXREDIRS => 10,
    CURLOPT_TIMEOUT => 30,
    CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
    CURLOPT_CUSTOMREQUEST => "GET"
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
    echo "cURL Error #: " . $err;
} else {
    echo $response;
}
```

### Golang Microlink API example

```
package main

import (
    "fmt"
    "net/http"
    "net/url"
    "io"
)

func main() {
    baseURL := "https://api.microlink.io"

    u, err := url.Parse(baseURL)
    if err != nil {
        panic(err)
    }
    q := u.Query()
    q.Set("url", "https://dev.to")
    q.Set("screenshot", "true")
    q.Set("meta", "false")
    q.Set("waitUntil", "domcontentloaded")
    q.Set("waitForSelector", "h1")
    u.RawQuery = q.Encode()

    req, err := http.NewRequest("GET", u.String(), nil)
    if err != nil {
        panic(err)
    }

    client := &http.Client{}
    resp, err := client.Do(req)
    if err != nil {
        panic(err)
    }
    defer resp.Body.Close()

    body, err := io.ReadAll(resp.Body)
    if err != nil {
        panic(err)
    }

    fmt.Println(string(body))
}
```

```javascript
import mql from '@microlink/mql'

const { data } = await mql('https://dev.to', {

  screenshot: true,

  meta: false,

  waitUntil: "domcontentloaded",

  waitForSelector: "h1"

})
```

This is usually more reliable than waiting a fixed number of seconds.

If you are using `screenshot.element`, remember that Microlink already waits for that element to be visible before it captures.

## The screenshot shows the wrong part of the page

| Problem                                                    | Best fix              |
| ---------------------------------------------------------- | --------------------- |
| You want a specific section visible in the normal viewport | `scroll`              |
| You want the image cropped to a single component           | `screenshot.element`  |
| You want the whole page from top to bottom                 | `screenshot.fullPage` |

If the capture is technically correct but cluttered, clean it first with `adblock`, `click`, or `styles`.

## Overlay errors

If you use `screenshot.overlay.background` and the request fails with `EINVALOVERLAYBG`, the background value is malformed.

Valid examples:

```js
{

  background: '#F76698'

}

{

  background: 'rgba(0, 0, 0, 0.8)'

}

{

  background: 'linear-gradient(0deg, #330867 0%, #30CFD0 100%)'

}
```

The most common problems are missing gradient color stops, invalid color values, or malformed CSS syntax.

## Still stuck

Check the full [error codes reference](https://microlink.io/docs/api/basics/error-codes) or see [common troubleshooting](https://microlink.io/docs/guides/common/troubleshooting) for timeout, auth, and plan errors.

## Back to guides

See the [guides overview](https://microlink.io/docs/guides) for more Microlink guides.

Last updated on April 13, 2026

[Edit on GitHub](https://github.com/microlinkhq/www/blob/master/src/content/docs/guides/screenshot/troubleshooting.md)